Welcome to Latin Groove

Here’s a friendly reminder of our studio guidelines. They help keep the space clean, safe, and enjoyable for everyone.

Footwear and floors

• No boots or outdoor shoes are permitted anywhere on the dance floors.

• Dance shoes are strongly recommended for comfort and safety.

• If you do not have dance shoes, indoor shoes must be clean and floor-friendly: no dirt or rocks underneath, no gum, no marking soles, no broken heels.

• If footwear is not suitable for the floor, the instructor or team may ask you to remove it.

Clothing

• Wear comfortable clothing you can move in.

Arrival and studio flow

• Please check in upon arrival.

• Please arrive on time.

• If you arrive late, enter quietly.

• If you arrive more than 15 minutes late, you may be asked to wait for the next available option to avoid disrupting the group.

• If you arrive early, please wait until the instructor opens the door.

Respectful community

• Please treat others with respect. We are committed to a welcoming, inclusive environment.

• Inappropriate remarks or behaviour, including insults, harassment, or discrimination, are not tolerated.

• If a member receives repeated warnings for inappropriate conduct, access may be suspended or terminated.

No solicitation

• Soliciting other businesses or services to students or staff is not permitted.

• If solicitation occurs, access may be cancelled.

Food and drinks

• No gum, food, or drinks on the dance floors.

• A closed water bottle is welcome.

Personal belongings and lost and found

• Please do not leave personal items in studios.

• Take your belongings with you when you leave and dispose of any garbage you brought.

• Lost and found items are held temporarily. Unclaimed items may be donated periodically.

• Latin Groove cannot be held responsible for lost or stolen items.

Hygiene

• Good hygiene matters for close-proximity dancing.

• We appreciate fresh clothing, deodorant, and consideration for your partner and the group.

• We have basics available on site if needed.

Phones

• Please set your phone to silent and disable vibration, as it can still be disruptive.

Levels and guidance

• If you are unsure which option fits your experience, our team can help you choose.

• In some cases, an instructor may recommend a short check-in with reception to help you feel comfortable in the group setting.

Purchases and policies

• Purchases are generally non-refundable and non-transferable once activated, unless otherwise stated in writing on your invoice.

• Nothing in these guidelines limits your rights under applicable consumer protection laws.